Gentle, reusable pet care — backed by our 60-Day Happy-Pet Guarantee.
Pabu, a brand of JAPAGO LLC ("we", "us", or "our"), takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you shop with us.
When you place an order or contact us, we collect information you provide such as your name, shipping and billing address, email, phone number, and payment details. We also automatically collect device and usage information (such as IP address and browser type) to help operate and improve our store.
We share information only with the service providers needed to run our business — such as payment processors, shipping carriers, and Shopify, which powers our store. We do not sell your personal information.
We use cookies and similar technologies to operate the site, remember your cart, measure performance, and personalize your experience. You can accept or limit non-essential cookies using the banner on our site, or control them through your browser settings.
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, email us at support@pabu.store.
Our store is intended for adults. We do not knowingly collect personal information from children under 16.
Questions about this Privacy Policy? Reach us at support@pabu.store or by mail at JAPAGO LLC (Pabu), 5900 Balcones Drive, Austin, TX 78731, United States.