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Terms of Service

Gentle, reusable pet care — backed by our 60-Day Happy-Pet Guarantee.

Terms of Service

This website is operated by Pabu, a brand of JAPAGO LLC ("Pabu", "we", "us", or "our"). By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following terms and conditions. Please read them carefully.

General conditions

You must be at least the age of majority in your state or province of residence to use this site. You may not use our products for any unlawful purpose. We reserve the right to refuse service to anyone for any reason at any time.

Products & pricing

We make every effort to display our products and prices accurately, but we do not guarantee that colors or details shown on your screen are exact. Prices and product availability are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product.

Orders

We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate purchase and account information for all orders placed with us.

Shipping & returns

Shipping costs are calculated at checkout. All purchases are covered by our 60-Day Happy-Pet Guarantee — see our Return & Refund Policy for details.

Limitation of liability

Our products and services are provided "as is". To the fullest extent permitted by law, Pabu and JAPAGO LLC are not liable for any indirect, incidental, or consequential damages arising from your use of our products or this website.

Governing law

These Terms of Service are governed by the laws of the State of Texas, United States.

Changes & contact

We may update these Terms at any time by posting changes on this page. Questions should be sent to support@pabu.store or JAPAGO LLC (Pabu), 5900 Balcones Drive, Austin, TX 78731, United States.